When do i have to pay my excess

For us to be able to consider doing this, we need to have enough information to identify the driver of the other vehicle that caused the accident i. Once we have waived or refunded your excess we might also need your help with recovering the costs of the damage. In other situations e. Your excess will be noted on your policy schedule and some can be in the policy wording.

The policy schedule is a document that we will send you when you first insure your home, car or contents, as well as at each renewal. If you have an online account already, simply login and download a copy of the latest documents we sent you.

Did you know you can pay , claim , cancel , and more online? View all online options. Alternatively, talk to Sam, our Chatbot , who can help with simple insurance questions. Home Blog Excess. Carys Frampton 10 November Updated 27 November 2 minute read. What is car insurance excess? Why should you have car insurance excess?

How does a car insurance excess work? Nearly all policies come with two types of excess - compulsory and voluntary. What is compulsory excess? What is voluntary excess? When do you pay excess on car insurance? Share with your friends It may not always be clear whether or not you need to pay your insurance excess.

Ultimately, your insurance company will decide if you need to pay your excess or not, but there are a few things you can do to make it less likely you'll need to pay. Whether you're at fault or not, and whether you need to pay an excess or not, Sheen can help you get back on the road sooner.

And we can even help you navigate your insurance claim, so call Sheen first. We give our customers the highest quality smash repairs you'll find anywhere in Victoria, so you can trust us to get your vehicle back to pre-accident condition. Choose the best smash repairs for your vehicle. Find your local Sheen workshop. Letting someone drive your car can be an expensive risk. There are plenty of insurance implications to consider, not to mention the financial and potential relationship fallout.

Read more. Pay as you drive car insurance is an equitable option for low mileage drivers. Depending on your policy, it can offer all the benefits of comprehensive insurance, with some conditions. Use My Location. Toggle information Closest Store Phone:.

More Information Change Store. Do I need to pay an excess for a not at fault accident? Resources Information Centre Do I need to pay an excess for a not at fault accident?

Do I need to pay excess if I hit another car? Do I have to pay an excess if it's not my fault? When don't you have to pay the excess for a not at fault claim?